Terms of service

Effective Date: 18th March 2026
Website: https://petmusketeer.com
Operator: Pet Musketeer, an online pet‑supplies store based in India.

1. Acceptance of terms

By accessing or using https://petmusketeer.com or placing an order, you agree to be bound by these Terms of Service.
If you do not agree, do not use our website or place orders.

2. Changes to these terms

We may update these terms at any time.
The updated version will be posted on this page with a new effective date and applies to all orders placed after that date.

3. Eligibility

  • You must be at least 18 years old and capable of entering a legally binding agreement.

  • You agree to provide accurate, current, and complete information when registering or checking out.

4. Product information and pricing

  • All product descriptions, images, and pricing on the site are for informational purposes only.

  • We may occasionally update or correct prices, descriptions, or specifications without prior notice.

  • Orders are subject to availability; if an item is out of stock or cannot be fulfilled, we may cancel the order and issue a full refund.

5. Orders and payments

  • An order placed on https://petmusketeer.com constitutes an offer to purchase the listed products.

  • We reserve the right to accept, reject, or cancel any order at our discretion (e.g., due to fraud, pricing errors, or supply issues).

  • You agree to pay the full price shown at checkout, including any shipping, taxes, or customs fees applicable in your country.

6. International orders and customs

  • We ship to customers in the USA, Europe, and Asia via international dropshipping partners.

  • You are responsible for customs duties, import taxes, and other local fees in your country unless otherwise stated.

  • We are not liable for delays or issues caused by customs, local regulations, or carrier problems.

7. User conduct

You agree not to:

  • Use the site for any illegal, fraudulent, or harmful purpose.

  • Attempt to interfere with the operation of the website (e.g., hacking, scraping, spamming).

  • Use any content from the site (images, text, logos) without our written permission.

8. Intellectual property

  • All content on https://petmusketeer.com (text, logos, images, layout) is owned by or licensed to Pet Musketeer.

  • You may not copy, reproduce, distribute, or create derivative works from this content without express written permission.

9. Limitation of liability

  • To the maximum extent permitted by law, Pet Musketeer and its affiliates are not liable for:

    • Indirect, incidental, or consequential damages (e.g., data loss, business loss, pet‑related issues).

  • Our total liability for any claim arising out of or related to your use of the site or any purchase will not exceed the total amount you paid to us for that order.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pet Musketeer, its owners, and partners from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of the website or violation of these terms.

  • False or misleading information you provide.

11. Dispute resolution and governing law

  • These terms are governed by the laws of India, with the exclusive jurisdiction of courts in Bengaluru, Karnataka.

  • If you are in the EU, you may also have rights under local consumer‑protection laws that cannot be waived.

12. Contact information

If you have questions about these Terms of Service, contact us at:

  • Email: customer.support@petmusketeer.com

  • Website: https://petmusketeer.com